Be Careful With Automatic Bill Pay
 
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There has been a recent rise in the popularity of using automatic bill 
payments. Although the system is convenient for FACSs, automatic bill payments 
can sometimes be difficult to stop. 
Some companies are notorious for making it difficult to cancel automatically 
billed products and services. To end the service it is recommended to notify 
billing companies in writing via certified mail and request a returned receipt. 
In the letter it is important to include the account number, the amount 
charged, how often the amount is charged, and state clearly that you want the 
service stopped immediately. Also send a return receipt letter to your credit 
card company stating that you have contacted the billing company in writing and 
ordered them to stop billing your credit card.
If the letters do not successfully solve the problem, the next step is to 
contact the Attorney General’s office in your state. The last resort is to 
contact is to contact the Federal Trade Commission (FTC). Go to www.ftc.gov to fill out a complaint 
form. 
 
Source: Terminating Automatic Bills by The Dollar Stretcher by Gary 
Foreman